Customer satisfaction in the 21st Century: Is your business digitally equipped?

SigniFlowUncategorized

A happy customer equals a happy bottom line – but without digital transformation, neither of these are attainable. The advent of digital has not only changed the way business is done, it has also significantly changed what is undeniably the most important factor responsible for the running of a successful business – customer satisfaction. In today’s fast paced, digitally charged … Read More

Airtight security introduced for airline boarding passes

SigniFlowUncategorized

Because airline boarding passes can be issued up to 24 hours before a flight departs, and due to security gaps in existing boarding pass technology, fraudsters with even limited technical know-how could tamper with and gain access to the information they contain. The problem While measures around privacy and security within the air transportation industry have remained largely unchanged over … Read More

Digital transformation in the face of fear

SigniFlowUncategorized

A lot of the trepidation around digital transformation comes from misnomers & misunderstandings around what it is. We shed some light & offer professional tips to help make the process more doable than daunting. Whether it’s because you don’t feel ready for disruption, don’t know how worthwhile it is for your business, or you’ve actually tried digital transformation before and … Read More